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Don’t let difficult or toxic employees derail productivity. A toxic work environment can suck the life out of a company’s bottom line by tainting morale, tanking productivity and defusing momentum. Backstabbers, credit-takers, bullies, hyper-sensitives, serial emailers, know-it-alls, brown-nosers, and hyper-criticals all have the potential to create a high level of workplace toxicity. Restore a more productive workplace by coaching employees to see the adverse outcome of their toxic behaviours. Function as an example of the behaviours you wish your employers would emulate.

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